Customer Voice
Collecting authentic customer reviews has never been easier
Easily gather reviews to grow your business
Reach your customers any way you want
Customize everything to fit your brand
Boost your ranking on Google
Get more reviews and build brand trust
More reviews equals more traffic through the door! With Customer Voice, you can gather authentic reviews via email or text on the sites that matter most, to grow customer loyalty and boost sales.
Gather customer feedback with personalized messages
Customize all messages to match your brand identity to increase open and click-through rates.
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Reach customers by text or email to gather customer feedback effectively for a single location or across an entire multi-location brand.
Collect reviews on sites that make an impact
Glowing reviews help businesses shine in local search! Collect new reviews on third-party review sites, social media profiles, and first-party landing pages.
Never miss a chance to collect authentic customer feedback. You'll have access to customizable templates for your brand with the Review Generation Widget right on your website.
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Shine in local search
Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.
Boost your rank on google, 87% of customers will only consider using a business if they have an average rating of 3 - 5 stars.
Do it all with Customer Voice
Customize and display Review Generation Widget
Create customers
Bulk send review requests
Customize and save review request templates
Send an automated follow-up email
Daily Digest emails + Executive Report
FAQ
why do customer reviews matter?
Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.
what is included in this service?
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Bulk upload customers
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Unlimited email review request capabilities
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Bulk send emails
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Send SMS review requests, available through add-ons
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Bulk send SMS
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Up to 40 saved templates
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Review generation widget
How many sms and email review requests Can i send per day?
Due to mobile service provider standards the daily limit of SMS requests is 150. If you are sending a large number of SMS requests per day, this helps prevent your number from being flagged as a spam account.
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An unlimited number of email review requests can be sent per day.
why is it important to continuously generate new reviews?
For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.